Privacy policy

1. General Provisions
   1.1. House Of Emera processes personal data according to its privacy policy and legal obligations.

1.2. The Privacy Policy applies to all customers purchasing from www.houseofemera.com.

1.3. Personal data is collected and processed to ensure order fulfillment, customer service, and compliance with legal obligations.

2. Data Processing and Access
   2.1. House Of Emera, payment service providers, and logistics partners have access to customer data only to the extent necessary for fulfilling orders and transactions.

2.2. Customer information, including name, phone number, email, and shipping details, may be shared with delivery service providers.

2.3. House Of Emera may use third-party service providers for payment processing, marketing, and software maintenance.

2.4. Personal data may be disclosed to authorities only if required by law.

3. Data Collection and Purpose
   3.1. Data is collected when customers place orders or subscribe to newsletters.

3.2. For order processing, we collect full name, email, address, phone number, and delivery location.

3.3. Newsletter subscribers provide their email addresses to receive promotional updates. Subscription is voluntary, and customers can unsubscribe at any time.

3.4. House Of Emera processes data for:

• Customer communication
• Order fulfillment
• Customer inquiries
• Marketing and analytics
• Legal compliance

4. Data Retention and Deletion
   4.1. Customer data is stored as long as necessary to fulfill obligations or until legal retention periods expire.

4.2. Customers may request data deletion by contacting houseofemera@gmail.com. Requests will be processed within 30 days.

5. Data Security
   5.1. House Of Emera. implements security measures to protect customer data from unauthorized access or breaches.

6. Changes to Privacy Policy
   6.1. House Of Emera reserves the right to modify its Privacy Policy at any time. Updated versions will be published on the website.

7. Customer Rights
   7.1. Customers have the right to:

   • Request access to their personal data
   • Request correction or deletion of their data
   • Withdraw consent for data processing

7.2. Requests should be sent to houseofemera@gmail.com

8. Complaints
   8.1. If a customer believes their data rights have been violated, they may contact House Of Emera at houseofemera@gmail.com.